Privacy Policy
Not all Privacy Policies are the same and until recently, not many visitors to a website ever paid much attention to what appears to be "legalese" and "boilerplate" language though we've all been familiar with the label "privacy policy." This is not the case with Chapter 3 Capital and its affiliates ("Chapter 3", "C3C", "we" or "us"). We take privacy seriously and are committed to protecting the privacy of our website visitors. What that means is that this privacy policy ("Privacy Policy") seeks to help you understand whether and how we collect information about you when you visit our website (the "Site"), and how we use such information. This Privacy Policy does not address our privacy practices concerning any nonpublic personal information we collect as to our investors or the start-ups we support; we address those practices in separate notices sent to our investors and start-ups (both potential and activated).
This Privacy Policy applies when you visit the Site and may be updated at any time. Our site is designed to provide information to you about who we are, what we are and why we do what we do. This Privacy Policy and each updated version will be effective upon posting. As such, we urge you to review this Privacy Policy each time you visit the Site. Your continued use of and visitation to the Site constitutes your acceptance, acknowledgement and understanding of this Privacy Policy.
If you do not agree to this Privacy Policy for any reason, please do not use this website or share your personally identifiable information with us as discussed below and by all means, reach out to us by email with the contact address in the following paragraph.
Please note that this Privacy Policy applies only to the Site, and not to any other website that may be linked to it or by it. Chapter 3 does not endorse, have any responsibility for, or make any representations about, any other websites, including their products, services, content, communications or website use policies, and Chapter 3 disclaims any responsibility for your access and/or use thereof. That makes sense, right? We do not control the privacy policies or practices of others. We encourage you to ask questions and read the privacy policies of other websites before you disclose any personal information to them. That bears repeating: We encourage you to ask questions and read the privacy policies of other websites before you disclose any personal information to them. If you have any questions or comments about this Privacy Policy, or wish to notify us of any errors or changes as to any personal information you might provide us through this website, you can e-mail us at info@chapter3.capital. We do acknowledge that data privacy is a global concern and we're proud to be a company responsible for the privacy issues it faces with all of its stakeholders, clients, investors and start-ups. .
How We Collect, Use, Share and Protect Your Information
Use of Personally Identifiable Information
When you use the Site, you will have the option to voluntarily submit information to our website that relates to you personally, including your e-mail when combined with other data that can be used to identify a specific individual such as your name or other information that might be available publicly (referred to as "PII" or "Personally Identifiable Information"). The PII you submit to our Site is used only to provide you with further information on our products and/or services, including to send you administrative communications either about your interactions with us or about features of the Site, and to respond to your specific inquiries. We have not, do not and will not sell, share or rent your PII to others in contravention of this Privacy Policy. We will not use your PII for any other purpose without your permission. When you read other privacy policies, be mindful of the similar sounding representations and statements that we just made that might be just a few syllables off or embedded in other less definitive declarations. In part our objective here is to invite everyone to be more mindful of privacy policies especially since you're spending your time reviewing ours. We love that and believe that more collaboration, listening, saying what we mean and meaning what we say is better for all of us.
In addition to any information you provide to us, we may collect information about you through technological means. We generally record certain usage information, such as the number and frequency of visitors to the Site. The Site may also use other technical methods to track and analyze the traffic patterns on the Site, such as the frequency with which our users visit various parts of the Site. These technical methods may involve the transmission of information either directly to us or to another party authorized by us to collect information on our behalf. If we use such data at all, it will be on an aggregate basis to help us maintain the Site. None of the information above is categorized as PII but when tagged with other PII, such data can be converted into PII. Our operations are designed to prevent the use of any of this information to identify individuals, except in certain cases where for site security and other law enforcement purposes outside of our control the law may require our cooperation in such a fashion.
We use Google Analytics to collect information about your use of the Site. You should google Google Analytics if you're not familiar with what it does. In general, it collects information such as how often users visit the Site, what pages users visit, and what other sites they visited prior to or after coming to the Site. More information on how Google Analytics uses your data can be found at www.google.com/policies/privacy/partners/. We use the information we get from Google Analytics only to improve the Site. By using the Site with your browser set to accept cookies, you consent to our and Google Analytics’ use of cookies on the Site. This is a good time to remind you that all of us who consume information through the Internet are in some ways trading some elements of privacy for convenience. Google's version of tracking how things work and increasing the efficiency of its own operations that make a website visitor feel satisfied with the experience (however that may be defined or described) is simply one example. We hope that our own Privacy Policy encourages you to seek out additional information in your own pursuit to be more mindful in the tradeoffs you may make (often without thinking too deeply) in balancing your own privacy interests and the grand convenience of the Internet.
Disclosure of Your Information
You acknowledge and agree that we may disclose PII under any of the following limited circumstances:
When we believe that such disclosures are required by law, regulation, legal process, subpoena, document request, or governmental request, or when we otherwise believe in good faith that such disclosure is necessary or appropriate in connection with any activity that violates the law (including relating to intellectual property, fraud, contracts, and privacy) or may expose us to liability;
To enforce our Privacy Policy;
To protect your safety or security, including the safety and security of property that belongs to you;
To protect the safety and security of our websites (including the Site), databases, or the tangible or intangible property that belongs to us or to third parties;
To our affiliates;
As appropriate, to the service providers to the Site; and
If Chapter 3 merges with or transfers substantially all of its business, stocks, or assets to another entity, Chapter 3 has the right to share your PII with that entity, to the extent lawfully permissible; provided that if such merger or transfer results in a material change in the use of your PII, we will use commercially reasonable efforts (as determined by Chapter 3) to provide you with notice of such event and we will request that the new entity follow the practices disclosed in this Privacy Policy or notify you of any changes to it.
We can (and you authorize us to) disclose any of your information in the above circumstances. We may keep any and all information that we collect for an unlimited period of time.
Access to and Control Over Your Information
There is no single US Federal Privacy Law. In the United States, the states set the privacy standards and many Federal different federal laws and frameworks and institutions work in sync and sometimes way out of sync to protect people's privacy rights. Some of these you've heard of and some you have not but for the most part almost everyone is covered or is impacted by the following: Federal Trade Commission ("FTC"); Federal Communications Commission ("FCC"); Privacy Act of 1974; Health Insurance Portability and Accountability Act ("HIPPA"); Children's Online Privacy Protection Act ("COPPA"); Fair Credit Reporting Act ("FCRA"); Electronic Communications Privacy Act ("ECPA"); Department of Homeland Security ("DHS") Privacy Office; Consumer Financial Protections Bureau ("CFPB"); and the National Institute of Standards and Technology ("NIST"). We could continue with a list so long you might think we might run out of acronyms and abbreviations. Nobody lists these laws in their Privacy Policies but Chapter 3 believes transparency, authenticity and a human powered approach to collaboration is the best way to live life, both personally and in business. So we did it. We're doing it. Borrowing with homage perhaps from the character John Wick, we have served, we will be of service. To the extent required by applicable law, you may have the right to request access to, correct, or delete your personal information. If you wish to review, correct, or delete your personal information collected through the Site, please contact us at the email address provided above. We will make reasonable efforts to comply with your request, subject to any legal and contractual obligations.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law, whichever is longer. Once the retention period has expired, we will securely delete or anonymize your personal information in accordance with our data retention and deletion policies, unless a legal obligation requires us to keep it for a longer period.
Data Transfers
If you are located outside of the United States, please be aware that any information you provide to us, including personal information, will be transferred to, and processed, stored, and accessed in the United States. By using the Site or providing us with any information, you consent to the transfer, processing, storage, and access of your personal information in and/or outside of your country of residence, where data protection standards may be different.
California Privacy Rights
If you are a California resident, you may have heard about additional rights that you may have under the California Consumer Privacy Act (the "CCPA"). Chapter 3 is not governed by this law at this time as it does not have revenue in excess of $25 million per year and/or it does not buy, sell or receive personal information of 50,000 or more California residents, households or devices and/or at least 50% of its annual revenue is generated by selling personal information of California residents. To learn more about your California privacy rights, please refer to California Consumer Privacy Act (CCPA) | State of California - Department of Justice - Office of the Attorney General.
Changes to Your Personal Information
It is important that the personal information we hold about you is accurate and up to date. Please let us know if there have been any changes to your personal information during your relationship with us.
Opt-Out
If at any time you would like to opt-out of receiving communications from us or would like to withdraw your consent to our use of your personal information in accordance with this Privacy Policy, please contact us using the contact details provided above. Please note that if you opt out of receiving communications from us or withdraw your consent, we may still send you important administrative messages that are required to provide you with our services.
This Privacy Policy and Your Rights
Depending on your jurisdiction, you may have certain rights under applicable data protection laws. We cannot cover all of them but your rights may include the right to:
Access: You may have the right to request access to the personal information we hold about you and to receive a copy of that information.
Rectification: If any of the personal information we hold about you is inaccurate or incomplete, you may have the right to request that we correct or complete it.
Erasure: You may have the right to request the deletion of your personal information in certain circumstances.
Restriction: You may have the right to request that we restrict the processing of your personal information in certain circumstances.
Portability: You may have the right to request that we transfer your personal information to another organization, or directly to you, under certain conditions.
Objection: You may have the right to object to our processing of your personal information in certain circumstances, such as for direct marketing purposes.
To exercise any of your rights with respect to your personal information, please contact us using the contact details provided above. Please note that we may ask you to verify your identity before responding to such requests.
If you believe that we have not complied with applicable data protection laws in the handling of your personal information, you have the right to file a complaint with a supervisory authority responsible for data protection in your jurisdiction.
Cookie Policy
Our Site uses cookies and similar technologies to enhance your user experience, analyze site usage, and for advertising purposes. Cookies are small text files that are placed on your computer or device by websites you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Types of Cookies We Use:
Strictly Necessary Cookies: These cookies are essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us understand which pages are popular and how visitors move around the Site. All information these cookies collect is aggregated and therefore anonymous.
Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.
Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Managing Your Cookie Preferences
You can manage your cookie preferences by adjusting the settings in your web browser. Most browsers allow you to block cookies, delete existing cookies, or warn you before a cookie is stored on your device. Please refer to your browser's help section or documentation for specific instructions on how to manage cookies.
Please note that if you choose to block or delete some or all cookies, certain features of our Site may not function correctly, and your online experience may be affected.
By using our Site, you consent to our use of cookies and the collection and processing of your personal information as described in this Privacy Policy. If you have any questions or concerns regarding our Privacy Policy or your rights under the California privacy laws, please do not hesitate to contact us using the contact details provided above.
Security
The security of your information is important to us. We employ security measures to protect any information you provide through our website from unauthorized access or use. You should be aware, however, that "perfect security" does not exist on the Internet, and there is always the risk that unauthorized persons may access or use your information. We will not be responsible or liable for any damages, losses, or causes of action arising out of or in connection with the disclosure of your information. Regardless of any security measures that we or any other party put into effect for your or our benefit, you use our Site and send us such information at your own risk.
Do Not Track
Chapter 3 does not track its website visitors over time and across third-party websites to provide targeted advertising and therefore does not respond to Do Not Track ("DNT") signals. However, some third-party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your browser allows you to set the DNT signal so that third parties (particularly advertisers) know you do not want to be tracked. To learn how to set your preferences so that websites do not track you, consult the help pages of your browser.
Use by Children
Although this Site is not targeted toward children, we are concerned about the safety and privacy of children who use the Internet. If a child under 13 has provided personally identifiable information to us through the Site, a parent or guardian may inform us at the address for legal notices above, and we will use commercially reasonable efforts to delete it from our database, subject to applicable law and this Privacy Policy.
Limitations of Liability and Indemnification
You acknowledge and accept that: (1) notwithstanding the reasonable efforts by Chapter 3 to avoid technological problems, the Site may not be available, may not function properly, or may have or cause technological problems (including, without limitation, computer malfunction, failure of performance, delays, interruptions, defects, errors, worms, or viruses) from time to time; and (2) notwithstanding any reasonable security precautions that Chapter 3 or its designees may take, Chapter 3 or its designees cannot, and does or do not (as applicable), guarantee that the Site will be free of security problems (including, without limitation, unauthorized interception of data or communications).
In no event shall Chapter 3 be liable for any damages or injury, including but not limited to special, incidental, direct, indirect, punitive, or consequential damages, that result from the use of (or the inability to use) this Site or any website linked to this Site, including any damages or injury caused by any failure of performance, error, omission, interruption, defect, delay in operation, computer virus, line failure, or other computer malfunction or unauthorized interception of data or communications. This is true even if Chapter 3 has been advised of the possibility of such damages or injury. You acknowledge, agree, and understand that your use of this Site is predicated upon your waiver of any right to sue us or to participate in a suit for any losses or damages resulting from your use of this Site.
You agree to indemnify and hold harmless Chapter 3 and its affiliates, agents, and representatives from any and all liabilities, damages, losses, claims, expenses, and fees resulting from your use of the Site, your violation of this Privacy Policy, or from any decisions that you make based on any information posted on this Site.
Disclaimer
THIS SITE IS PROVIDED BY CHAPTER 3 ON AN "AS IS" AND "AS AVAILABLE" BASIS. Chapter 3 does not make and hereby disclaims any express or implied warranties, representations, or endorsements whatsoever, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or warranties of title or non-infringement, as to the operation of this Site or the information, content, materials, or products included on this Site. Chapter 3 does not warrant that the Site will be available, will meet your requirements, or will operate in an uninterrupted, error-free, or completely secure manner or that errors or defects will be corrected. You acknowledge that your use of this Site is at your sole risk.
Did you feel the tone shift in the past few paragraphs? The paragraphs above are written from a defensive perspective…as though some bad actors were trying to do something with the data they pull from our Site (or from Site visitors) that nobody was inviting them to do. We kept this tone altered language here because while our Privacy Policy is designed to be clear and inclusive, it's also designed to be effective. We hope that is your experience with it.
Governing Law and Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of the United States and the State of California, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to this Privacy Policy or the use of the Site shall be filed only in the state or federal courts located in Los Angeles County, State of California, and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. At this time we can't imagine being embroiled in any litigation between us relating to our Privacy Policy but we learned some time ago to keep our privacy and IP lawyers close by. They too embrace our Chapter 3 mission and philosophy and are ready to assist in this regard.
Contact Us
If you have any questions or concerns about this Privacy Policy, the practices of the Site, or your dealings with the Site, please contact us at: info@chapter3.capital.
We thank you for reviewing our Privacy Policy. We welcome all feedback. We're glad to be in a conversation with you.
This Privacy Policy was last updated on April 28, 2023.